Urgent Viofo Dash Camera Update Viofo A229 Plus and Pro

Summary

The video warns owners of the VIOFO A229 Pro and A229 Plus about an intermittent startup issue affecting certain firmware versions. The presenter demonstrates an A229 Plus that stopped working and temporarily recovered after being reset.

What happens

On affected firmware, the camera may report a “slow card” error while shutting down, then fail to power on the next time the car is started. The issue is intermittent: some users may never encounter it, while others experience it repeatedly.

Affected firmware and fix

The presenter identifies a firmware release from December 2025 and an earlier release from June as problematic, particularly versions that added geofencing.

An August firmware update is said to resolve the issue. The presenter says VIOFO investigated cameras returned to them and addressed the problem in the update.

Update Guides

Update through the VIOFO app

1. Connect to the camera and check for an update in the app’s help or software-version area.
2. Install the offered update.
3. Check the firmware version in the camera’s system settings.

The example updated to 1.5.2608.13, also displayed as 26-08-13.

Important: Updating resets the camera’s settings, so you may need to configure them again.

Update manually with a computer and SD card

1. Disconnect the camera’s power, remove the microSD card, and connect it to a computer. Use an adapter if needed.
2. Download the firmware for the correct model from VIOFO’s support or firmware page.
3. Format the card as MS-DOS (FAT), as the presenter does on a Mac.
4. Copy the firmware file to the card’s root directory.
5. Reinsert the card and power on the camera, preferably with the car engine running.
6. Verify the new firmware version.

The presenter stresses that the downloaded filename must be correct and unaltered. The subtitles’ rendering of the example filename is unclear.

Additional Information

The presenter points viewers to a separate video explaining the VIOFO app’s settings, since a firmware update resets them.

The main speaker is a dash-camera installer from Safe Drive Solutions. The video also includes a brief exchange about a customer’s experience with the camera.