Jalan-Jalan ke Gudang Pintar TokoCabang dari Tokopedia

Summary

The video tours Tokopedia’s TokoCabang, a smart-warehouse service that lets sellers store their products in Tokopedia’s warehouses. TokoCabang staff then process incoming orders.

The service aims to help sellers reach more customers. By dispatching orders from a nearby warehouse, it may lower shipping costs and enable instant or same-day delivery.

Order-fulfillment process

1. Order details are integrated into the warehouse system.
2. Products are recorded and placed on shelves by category.
3. Staff use system-connected scanners to locate items by order code and reduce picking errors.
4. Items are checked and packed in boxes suited to their dimensions.
5. Logistics partners collect the orders, including motorcycle couriers for instant or same-day shipments.

The Cawang facility is said to have capacity for 1.7 million items. A representative describes its wireless management system as coordinating order tracking, checks, processing, and handoff to couriers. The video estimates that fulfillment takes about two hours from start to dispatch.

TokoCabang also operates in Bandung, Surabaya, Medan, Makassar, and Palembang, with more locations planned.

Main Speakers and Sources

• Uzone ID host — Leads the warehouse tour.
• Fahrul Yanto — Identified in the subtitles as a senior operations representative; explains the warehouse process and integrated management system.
• Tokopedia TokoCabang — The service and warehouse system being presented.