People are still STEALING Steam Decks at delivery!

Overview

The video discusses ongoing reports of Steam Deck theft during delivery, emphasizing that the problem appears to persist even years after the Steam Deck’s initial launch.

Main points and commentary

• A viewer’s reported incident (Reddit example): The presenter describes a Reddit post where someone’s Steam Deck delivery appears to have been handled suspiciously. The package was reportedly not found where expected, and the proof-of-delivery photo shows the box near a stairwell/mail pile. The implication is that the package was opened or tampered with, and the Steam Deck inside was stolen.

• Key suspicion: UPS delivery drivers or opportunistic theft in apartments: The discussion raises whether UPS delivery drivers are involved or whether thieves are taking advantage of apartment “delivery piles” and poor/unsafe drop-off locations (such as stairwells).

• Why the theft is easier at the moment of delivery: The presenter argues the Steam Deck packaging is highly recognizable. The shipping box design clearly signals that a Steam Deck is inside, making it an easy target. They suggest Valve should use a more discreet box with less obvious branding/product identification.

• Past community pattern: The video notes that similar complaints were widespread at Steam Deck launch, including reports of packages arriving empty or opened. It also suggests Valve may often direct customers back to delivery carriers for resolution.

• What some customers report doing (mixed outcomes): One commenter/story mentioned recording the unboxing process and providing the video to Valve support, resulting in a replacement after about 10 days—presented as a positive example of how disputes can sometimes be resolved.

• Question of downstream usability of stolen devices: The video briefly mentions that if the device is stolen/flagged, it would be blocked from being usable. However, it also notes thieves might still attempt to reflash or hack the device, so misuse may not be fully prevented.

Overall take

The presenter’s central argument is that theft risk remains high because the product packaging and delivery handling make the Steam Deck identifiable and easy to steal. They call on Valve to improve shipping discretion, while also questioning whether delivery carriers (specifically UPS) or the delivery environment (like apartment stairwells and mail piles) are contributing factors.

Presenters / contributors

• BL (video presenter)