Summary of "Fix Warhammer 40,000 Space Marine 2 Error Code N-14 Game Connection Problem On PC"
Purpose
A step-by-step troubleshooting guide to resolve “Error Code N-14” (game connection problem) for Warhammer 40,000: Space Marine 2 on PC. The guide walks through common network, OS, and security causes and fixes. The presenter is a channel host/narrator who demonstrates each step and recommends relaunching the game after changes.
Key technical concepts and product components
- Network connectivity: outages, Wi‑Fi vs Ethernet, mobile hotspot, and power cycling router/computer.
- Time sync: Windows date/time, time zone, and automatic time sync.
- In-game Crossplay setting (toggle ON/OFF to test).
- VPN usage (try enabling or disabling).
- DNS configuration: switch to Google DNS (8.8.8.8 / 8.8.4.4) to test name resolution.
- IPv6: disable to test compatibility, can re-enable later.
- Firewall / antivirus interaction:
- Windows Security (Virus & Threat Protection), Controlled Folder Access, Windows Defender Firewall.
- Third‑party AV examples: Avast, Norton, Bitdefender, McAfee.
- Easy Anti‑Cheat (EAC) and game .exe files: allow/whitelist in security/firewall.
- Administrative privileges: run game .exe (and start_protected_game file) as Administrator.
- System commands: several CMD commands (provided in the video description) to run as Administrator.
- Game integrity: verify/repair game files through the game launcher.
- System updates: update Windows to latest patches.
Step-by-step checklist
Follow these steps in order. Relaunch the game after each change to check whether the error is resolved.
- Check Warhammer server/status page for outages. If there is an outage, wait for the service to be restored.
- Ensure Windows date, time, and time zone are correct:
- Enable “Set time automatically” and “Set time zone automatically.”
- Click “Sync now.”
- Confirm language and region settings match your country.
- Relaunch the game after each change to test.
- Toggle Crossplay in the game settings (try both ON and OFF).
- Test with a VPN:
- Try enabling a VPN if you’re not using one.
- If you are using a VPN, try disabling it.
- Power cycle hardware:
- Shutdown the PC and unplug the power cable.
- Restart the router.
- Reconnect the PC and boot again.
- Switch networks to isolate ISP/network issues:
- Try a different Wi‑Fi network or a mobile hotspot.
- Whitelist game executables and Easy Anti‑Cheat:
- Windows Security:
- Virus & Threat Protection → Manage Ransomware Protection → Allow an app through Controlled folder access → add game .exe(s) and Easy Anti‑Cheat.
- Windows Defender Firewall:
- Control Panel → Windows Defender Firewall → Allow an app/feature → add game .exe(s) and Easy Anti‑Cheat.
- Also add the same exceptions in any third‑party antivirus/firewall software.
- Windows Security:
- Run the provided CMD commands as Administrator: - Copy the exact commands from the video description and run each as administrator, then restart the PC.
- Change DNS to Google DNS: - Use 8.8.8.8 and 8.8.4.4 and enable “Validate settings upon exit.”
- Disable IPv6 for the active network adapter (can re-enable later if needed).
- Use a wired Ethernet connection if available (avoid Wi‑Fi for testing).
- Run the game executable(s) as Administrator (including start_protected_game if present).
- Verify/repair game files using the game’s launcher/install options.
- Update Windows (Windows Update) to the latest patches and reboot.
Important: Relaunch the game after each step to determine which change fixes the connection issue.
Notes and practical tips
- The video description contains the exact CMD commands to run; copy and run those as Administrator.
- Commonly effective fixes reported by users:
- Turning off Crossplay.
- Using (or disabling) a VPN.
- Whitelisting executables in security software, including Easy Anti‑Cheat.
- Switching DNS to Google DNS.
- Using a different network (ISP or mobile hotspot).
- Easy Anti‑Cheat is often a key factor—ensure EAC is explicitly allowed in firewall/antivirus settings.
- If you have third‑party antivirus, repeat firewall/whitelist steps inside that software (Avast, Norton, Bitdefender, McAfee, etc.).
Main speakers / sources
- Video narrator / channel host (unnamed).
- Warhammer website/status page (for outage checks).
- Windows Security / Windows Defender (Controlled folder access, Firewall).
- Easy Anti‑Cheat (EAC).
- Third‑party antivirus vendors referenced as examples: Avast, Norton, Bitdefender, McAfee.
- Google DNS (8.8.8.8 / 8.8.4.4) referenced for DNS change.
This is a tutorial-style troubleshooting guide — follow the steps in order and relaunch the game after each one to see which action resolves Error Code N-14.
Category
Technology
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