Summary of Bugcrowd Demo Webinar
The Bugcrowd Demo Webinar provides an in-depth walkthrough of Bugcrowd’s crowdsource security platform, highlighting its features, workflows, and management tools for both security researchers and customers (program owners). The main speaker is Jeff Booth, Trust and Security Engineer at Bugcrowd.
Key Technological Concepts & Product Features:
- Bugcrowd Platform Overview:
- Bugcrowd is a fully managed crowdsourced security platform leveraging a global community of elite white-hat hackers.
- It connects the full lifecycle of vulnerability management: finding, triaging, fixing, and reporting.
- Uses contextualized intelligence and security workflow automation to reduce time and overhead.
- Types of Programs:
- Public Programs: Open to all registered researchers worldwide.
- Private Programs: Invitation-only, accessible to vetted researchers who earn eligibility through participation and scoring (kudos points) in public programs.
- Researchers can be further tiered by ID verification and background checks for higher trust levels.
- Bounty Brief (Program Details):
- Contains program scope, targets (websites, APIs, mobile apps, IoT, hardware, IP ranges), in-scope and out-of-scope items.
- Defines rules of engagement, focus areas, and vulnerability categories.
- Customizable vulnerability rating taxonomy (VRT) from P1 (highest severity) to P5 (lowest).
- Rewards ranges tied to severity levels are set in the brief.
- Standard disclosure terms are non-disclosure unless explicit written permission is granted for public disclosure.
- Researcher Workflow:
- Researchers view bounty briefs, test targets, and submit structured vulnerability reports via a detailed submission form.
- Submission fields include target, vulnerability category, technical severity, location, description, impact, reproduction steps, optional attachments (screenshots, videos, logs).
- Researchers must agree to program terms before submitting.
- Customer Backend (CrowdControl Platform):
- Centralized dashboard for managing multiple programs (public/private).
- Submission queues include: Processing (new submissions), To Review (triaged and passed to customer), To Fix, Resolved, Duplicates, Out of Scope, Not Reproducible, Won’t Fix, Not Applicable.
- Bugcrowd engineers triage and validate submissions before escalating to customers.
- Customers can communicate with researchers for clarifications.
- Duplicate detection is supported, including importing known internal issues to avoid redundant payouts.
- Vulnerability Lifecycle & Rewards:
- After triage, customers review, accept, and assign rewards based on severity and program guidelines.
- Customers have control over final payout amounts and can provide notes explaining reward decisions.
- Once accepted, vulnerabilities move through fixing and resolution stages.
- Remediation & Developer Support:
- Platform provides remediation advice and reference links (e.g., OWASP Top 10, CVE details) to help developers understand and fix vulnerabilities.
- Researcher Management & Filtering:
- Ability to view participating researchers, their profiles, and accuracy rates.
- Customers can restrict researcher invitations by skillset, geography, or verification status.
- Program Metrics & Reporting:
- Analytics dashboards track submissions, triage times, fix times, payout amounts, and vulnerability trends.
- Reports exportable in PDF or CSV formats, including executive summaries and detailed findings.
- Helps identify development team training needs based on vulnerability categories.
- Integrations:
- Additional Platform Settings:
- Manage program briefs, scope, and known issues.
- Credential management for researcher access to protected environments.
- User roles: Organization Owner (full control), Admin, Analyst, Viewer (read-only).
- Custom fields and optional CVSS scoring toggle.
- Remediation advice toggle.
- Retesting is offered as a paid add-on service.
- Program Growth Approach:
- Bugcrowd recommends a "crawl, walk, run" methodology to gradually scale bug bounty programs.
- Start small, build process maturity, then expand scope, researcher pool, and rewards.
Summary of Content Types:
- Product Demonstration: Detailed walkthrough of Bugcrowd’s platform interfaces for researchers and customers.
- Tutorial/Guide: Explanation of how to set up and manage bounty programs, submit and triage vulnerabilities, and handle rewards.
- Platform Features Review: Coverage of bounty briefs, submission forms, triage workflow, researcher vetting, analytics, integrations, and reporting.
- Best Practices & Recommendations: Guidance on program scaling and researcher management.
Main Speaker:
- Jeff Booth, Trust and Security Engineer at Bugcrowd
This webinar serves as a comprehensive introduction to Bugcrowd
Category
Technology