Summary of "ISO 19011:2018 İÇ TETKİKÇİ EĞİTİMİ"

Main Ideas and Concepts

Purpose of Training: The training aims to equip participants with the knowledge and authority to conduct internal audits effectively, focusing on the principles, methods, and requirements of auditing.
Audit Definitions: Internal auditing is defined as a systematic, independent, and documented process to objectively evaluate evidence related to the degree of compliance with established criteria.
Audit Evidence: Audit evidence is crucial and can include records, statements of fact, or other verifiable information relevant to the audit criteria.
Non-Conformity: Non-conformity refers to the failure to meet specified requirements, which can lead to corrective actions.
Audit Benefits: Conducting internal audits enhances communication, provides training opportunities, promotes self-criticism, and contributes to continuous improvement within the organization.
Types of Audits: The video distinguishes between first-party (internal), second-party (supplier), and third-party (certification) audits, explaining their respective roles and significance.

Preparing for an Audit:
- Review previous audit reports and relevant documents.
- Develop a question list tailored to the specific organization.
- Ensure compliance with management system standards.
Conducting the Audit:
- Use a systematic approach to gather evidence.
- Maintain effective communication with the audited party.
- Use sampling methods to represent the overall process being audited.
Post-Audit Activities:
- Compile findings and prepare a concise audit report.
- Conduct a closing meeting to discuss results with relevant parties.
- Follow up on non-conformities and corrective actions.

Preparation: Gather necessary documentation and prepare question lists.
Execution: Conduct the audit, ensuring compliance with time management and confidentiality.
Reporting: Prepare and present the audit report clearly and concisely, highlighting findings and recommendations.